Exchange Policy
At Daily Eaze, we want you to be satisfied with your purchase. If you receive a product that is defective or damaged, we're happy to assist with an exchange.
Exchange Eligibility
To qualify for an exchange, your request must meet the following conditions:
- The request must be made within 7 days of receiving your order.
- The item must be unused and in its original packaging.
- Proof of purchase or your order number must be provided.
Defective or Damaged Products
If your item arrives damaged, defective, or you receive the incorrect product, please contact us within 48 hours of delivery.
When contacting us, please include:
- Your order number
- A description of the issue
- Clear photos or videos showing the defect or damage
Once your request has been reviewed and approved, we will arrange a replacement at no additional cost.
Non-Exchangeable Items
We are unable to exchange products that:
- Have been opened or used.
- Have been damaged due to misuse or improper handling.
- Are returned without their original packaging.
- Are requested for exchange more than 7 days after delivery.
Exchange Process
Once your exchange request has been approved:
- We will provide instructions on how to return the item (if required).
- After receiving and inspecting the returned product, we will dispatch a replacement item as soon as possible.
- You will receive tracking information once your replacement has been shipped.
Contact Us
For any exchange requests or questions, please contact us at:
Email: dailyeaze22@gmail.com